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PRIVACY POLICY

Last updated: April 12, 2026

1. Who We Are

Deaf Pickleball Ratings ("DPR") is operated by PickleUnlimited. This policy covers deafpickleballratings.com and dpratings.com. It also applies to data shared with other PickleUnlimited products (Deaf Pickleball Brackets, Deaf Pickleball League) through the shared account system.

2. What We Collect

We collect the following categories of personal information:

Account information

Name, email address, password (hashed). Provided at signup.

Profile information

City, state, country, date of birth, gender, phone number, DUPR ID. Provided optionally.

Match data

Match scores, opponents, dates, categories, event names. Imported from tournament organizers.

Ratings

Calculated from match data. Displayed publicly on your profile and leaderboards.

Emergency contact

Name and phone number. Stored in a separate privacy-scoped table, accessible only to you and event staff.

Usage data

Error reports (via Sentry, with PII scrubbing). No cookies, no third-party trackers.

3. How We Use Your Data

  • Calculate and display your pickleball ratings
  • Display your profile on public leaderboards and player pages
  • Enable tournament registration and partner matching (via DPB)
  • Send notifications about rating changes and events (if opted in)
  • Share match results with DUPR (with your consent, via the PickleUnlimited data pipeline)
  • Improve the service (anonymized usage patterns, error monitoring)

4. What We Share

Public by default

Name, ratings, match history, and reliability tier are publicly visible on your profile and leaderboards. This is core to the rating system's transparency.

Partner API

Approved partners may access player ratings via our API. Every API key is manually vetted — no self-service access.

DUPR

Match results may be submitted to DUPR for dual-rating. Only DUPR-compatible categories (Singles, Doubles) are shared.

We do NOT sell your data

We do not sell, rent, or trade your personal information to advertisers or data brokers. Ever.

5. Data Storage and Security

Your data is stored in a secured data center with encryption at rest and in transit. Access to administrative systems requires multi-factor authentication. All connections use HTTPS/TLS.

6. Your Rights

You have the right to:

  • Access — request a copy of all data we hold about you
  • Correct — update or fix inaccurate information
  • Close account — deactivate your profile and remove personal details (email, phone, address). Match records are retained for community rating integrity (see Section 7).
  • Export — receive your data in a portable format
  • Object — opt out of non-essential data processing

To exercise any of these rights, contact us. We will respond within 30 days.

7. Data Retention

Pickleball ratings are a community resource. Because your match results affect the ratings of every player you competed against, account and match data cannot be fully deleted on request. This is consistent with how other rating systems (such as DUPR and USA Pickleball) handle player data.

  • Account data: retained while your account is active. If you request account closure, your profile will be deactivated (hidden from public view) but your match records and rating contributions are retained to preserve rating integrity for other players.
  • Match data: retained permanently. Match results are shared community data — removing one player's matches would distort ratings for all their opponents.
  • Personal details: upon account closure, personal details (email, phone, address, emergency contact) are removed. Only your name and match history remain for rating continuity.

8. Cookies and Tracking

DPR uses essential cookies for authentication only. We do not use advertising cookies, third-party trackers, or analytics cookies. Error monitoring does not collect personally identifiable information.

9. All Ages

DPR is a general-audience rating system open to players of all ages, consistent with other pickleball rating and sanctioning bodies (DUPR, PPA, USA Pickleball). For all players, only name and age category (e.g., "14-34", "35-49") are displayed publicly — date of birth is never shown. Tournament registration for players under 18 requires guardian consent. For players under 13, parental consent is required to create an account, consistent with COPPA requirements.

10. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email. Continued use after changes constitutes acceptance.

11. Contact

Questions about privacy? Contact us.